Chest Bump is a new section on the Bryan Seachest blog where we read letters sent to businesses like Facebook, Groupon, and Amazon, as well as the responses sent back from those companies. This is the place we capture the times you bump these big organizations, and they bump back!
Today we review a letter sent from a desperate Groupon customer, and the response back from Groupon:
“Dear Groupon,
I bought a one night stay at hardrock in vegas that i need to book by 3/31. i bought this as a gift for my girlfriend because she loves vegas, even though i hate vegas. well anyway, she cheated on me this weekend with my twin brother, and then dumped me. so i really dont want to go to vegas any more. is there any way i can trade in my points for another deal? can you please let me know before 3/31 so i can either redeem a different deal, or reluctantly schedule this stupid trip to vegas (even though its just going to remind me of my girlfriend hooking up with my jerk of a brother)
Thanks for understanding…”
And here is Groupon’s response back
“Dear John Doe,
We at Groupon are very sad to hear about this unfortunate circumstance, and were curious about a couple things.
1. Did your ex girlfriend and your brother just kiss, or did any other nasty stuff go down? We want details!
2. Do you have any picture or video proof?
3. Is your brother actually the good looking twin? If so, this situation would be both expected and reasonable…
If you can provide us with answers to these questions, we will be happy to let you redeem another Groupon Deal.
With love,
Groupon”
Bryan Seachest 